From: help@sumgovomb.org.uk
To: dave@inkomi.co.uk
Subject: Case ID - 12345678 email to complainant dated 9th June 2010 08:36
09 June 2010
Your ref:
Our ref: 12 345 678
(Please quote our reference when contacting us)
Dear Ms Hook,
Many thanks for your email dated 4rd June 2010 to the Local Government Ombudsman.
You mentioned that you complained in 2009 but we need to see evidence of formal complaints made in writing.
You presented the address of the council which is good but there is still no name of the council. Biston Borough Council does not look at Social Services complaints and this was the only name mentioned in your original complaint to the Local Government Ombudsman.
Yours sincerely
Wallace Filbert
Customer Service Adviser
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